Even Better e-Commerce Web Store Integration

Here at Univex we understand the increased need for “traditional” bricks and mortar businesses to have an online presence. From a simple web site with location and contact details, to a full e-commerce store, we help make it happen. We have been helping ordinary businesses sell beyond their immediate neighborhood to customers all over Australia and New Zealand.

The online database uses the same product data as your back office and POS. There is no double-handling of data. When add a product for sale in store you can tick a box and have it for sale online. Seconds later it appears on your web site and is immediately available for sale! Merely doing this helps promote your business and pick up sales that you would ordinarily never receive. You will have more of your content appearing in Google and other search engines, and potentially increase reach further with social media.

In the latest Univex software we have further improved this integration. You can now write your descriptions in HTML using an easy to use, visual editor, embedded in to the Univex Business back office program. What this means is you can custom tailor product descriptions with different fonts, styles, and colours. Additional images can be embedded, videos, links to data sheets, supplier’s sites, and more! Best of all you do this as part of normal inventory management. There is no need to log in to a separate system and do this.

Does your e-commerce system stack up? Maybe you don’t have one and not sure where to start? Give us a call and let us help custom tailor a package that is affordable and delivers results!



Postcode Address File Support

In the next version of Univex Software we add support for postcode address files. These are known as the Postal Address File of NZ Post and Australia Post.

So what does this file do? All the street addresses in Australia or New Zealand are indexed in the Univex database. That means less errors when entering customer, supplier or employee data. You will always ensure the street address is in the correct suburb and has the correct post code. Whilst we have had postal databases in Univex for generations of Univex systems, the inclusion of street names adds further confidence that the data input is correct.

Whilst snail-mail direct marketing campaigns might not be so popular anymore, especially with our Univex Mail bulk e-mail service, they can still be effective with a targeted approach.

Thinking of opening up another branch? You can use the data in the Univex system to find out where customers live, how much they spend, and how far they will travel to visit in-store.

Or perhaps you merely want to plot the concentration of customers so you know where to target letterbox drops for maximum effectiveness? Having an accurate customer address database will help with that decision making.

Very soon the address validation will also be deployed to the Univex e-commerce software. This will ensure your online orders are going to a recognised address. This reduces delays in shipping and the chance of mis-deliveries, which results in happier customers!

So if your POS, e-commerce, and back office software vendor isn’t helping you reduce your workload, why not give Univex a call and we’ll help make your good business, in to a great one.


Now Recruiting! 2015 Undergraduate Intake

Job ads are being posted at the local Universities in Melbourne this week for our 2015 undergraduate intake. We are in need of an additional PHP programmer to join our growing team.

This time we are on the lookout for somebody with UI or UX flair. You need not be an expert, but a keen interest in developing those skills would be ideal. We have a number of projects underway that could benefit from some deeper analysis and development of the user interface. If you have PHP, Javascript, AJAX and eager to develop your skills further while you study, we would love to hear from you!

We are specifically targeting undergraduates again because that has always been the Univex way of giving back to the local software development community. There aren’t many businesses around town that will eagerly take on (relatively) inexperienced software developers, and that’s where Univex steps in. We give young, eager professionals an opportunity to learn from others and develop their career.

So what are you waiting for? Further details are on your local University job board until mid-March or as soon as we find a talented individual to fit the role. If you don’t have access to the careers department then you can apply here.

Announcing: FlipBooker – Online Flip Book Software

Very soon The Univex Group will be launching FlipBooker – an online service that will convert your PDF files in to HTML, a mini-website if you wish, to share with your customers. There are many flip book software programs out there. They require installation (typically Windows only), are complicated to use, and sometimes expensive to purchase. Most produce the same Adobe Flash output and some a low-quality mobile version that are just graphic files in disguise. We have tried them all, and they are terrible, so we are building our own to make online publishing painless.

FlipBooker will be producing flip books, e-books, sales catalogues and brochures that look great on all devices. You can zoom in and the text remains clear and legible, not pixelated and fuzzy. Producing a flipbook will be as easy as dragging a PDF file in to your browser – and FlipBooker will do the rest. Videos will also be supported with some intelligent analysis of links within your PDF. When the flipbook is created you will be able to view it, play with it, even re-convert as many times as you wish until you are 100% satisfied. The end result will be available as a zip file for you to download and store offline for safe keeping – it is yours forever.

So what is a business software company doing with flipbooks? Our retail customers such as Kings Plant Barn produce Growing Guides and host them on their web site. Others such as Rivers of Yarrambat upload many PDF files for their cafe and function centre. The Australia Times core product is online magazines. We have many other customers who upload sales catalogues to their web site and desire a content delivery system that is consistent and looks great across all platforms; desktop, laptop, tablet and mobile.

The FlipBooker service will soon be ready for beta testing. We will start converting all existing online content to this new format over the coming weeks and months.

Visit http://flipbooker.com/ and sign up to the newsletter. We will let you know when you can start playing!


2015 Software Developer Internships

Being posted around the University job boards in Melbourne next week is an invitation for Software Engineering students to apply for an internship, starting this summer (2014-15) or soon after.

Some Universities require (or at least strongly encourage) engineering students to seek out a number of weeks of work experience. With a long and rich history of springboarding students in to fantastic careers, Univex is keen to continue the tradition. Of course we encourage interns to stay on after their work experience and continue to play a part in our team!

If you are interested please look out for the advertisements. If you do not have access to them please drop Paul an email (softwarejobs@univexsoftware.com) and he will send you a copy of the ad so you know what we are looking for. We can accept internship placements all year round.

Is Your Software Company Committed To R&D?

Lately we have been evaluating our Research & Development (R&D) activity in the past year. A selection of the new products and services we have delivered include:

We run a lean ship here at Univex and are proud that we can and deliver more than many other software companies 10x our size. We are committed to continuous innovation and delivering useful products and services to our customers. Our staff are fully committed to producing fantastic outcomes for our customers. Do you fit the bill and want to explore opportunities to work with us? Apply now.



Purchase Triggered Campaigns

Today in our Point of Sale and Back Office software we have released our latest marketing weapon: Purchase Triggered Campaigns.

Purchase Triggered Campaigns (PTCs) give your customers an enhanced, personalised experience when shopping at your store. When they purchase particular products the campaign starts with personalised messages on their receipt. Examples of usage include:

  • For garden centres; planting instructions for the new peach tree they have purchased.
  • For electrical stores; warranty and service information on appliances.
  • For homewares stores; information about knife-sharpening services available.
  • For all retailers; an encouragement of loyalty non-members to become members. If they are already a member a different message; a ‘thank you’ with an exclusive offer just for them next visit.

The receipt is just the start of the campaign. From then on your regular e-mail newsletters sent through Univex Mail can include content exclusive and custom tailored to the recipient. So for the customer who purchased a peach tree, over the coming months and years they will be updated on how to care for the tree, strategies and products to deter pests, and in the Spring of the 3rd year of purchase a recipe for Peach Melba when their tree is fruiting. All of this is is inserted automatically in to your regular e-mail newsletter. It presents seamlessly and you are not “spamming” your customers with unnecessary marketing material.

Did Spring arrive early or late this year? Do you need to adjust for the changing Easter Sale dates? No problem. You can easily adjust the mailings for all customers in just one setting. Is there a new pest in town and you need to get a message out to all customers who purchased a fruit tree? Very easily done.

There is a lot more to it and like everything in the Univex suite of software, this “fits together” with other marketing and promotional features, e-commerce, and customer relationship management. The more you use the more effective you can run promotions, and results have a multiplicative effect.

Oh, did we forget to mention this is packaged free with the software? No hidden costs. The software is all packaged in there and ready to use. With Univex you can compete with the big boys at a mom-and-pop price.


Contact us today if you would like to improve your business way beyond what any other POS company can and will do for you.

Print Signage Update

Recently we improved our Print Signage system – taking its potential further and making it faster and easier  to use than any other system available. Some of the new additions include:

  • Handling of best-before and use-by expiration dates.
  • Handling different sized signs printing on different media and potentially different printers.
  • Encoding promotional (special) pricing start and end dates.
  • Filtering the signs to only show the templates that make sense at the time, whether that be a dollar-off promotion, a multibuy, a percent discount, or simply a standard product sign.
  • Speeding up the previewing and printing of signs.

It’s another one of the small things that we do so well in our POS and back office accounting system. Before they had a Univex system we had customers who would spend hours each week producing signs, either by hand or by manually creating them in Microsoft Word or Publisher. Now they print the signs out as products arrive from the supplier, no fiddling, correct spelling and pricing, and consistent designs throughout the store. You don’t need to be a Coles or Woolworths to have great signage. Univex gives it away for free as part of its standard package!

Design Patterns

This week I finished reading Head First Design Patterns – a book that covers classic ways of structuring software code to solve real-world problems. It’s a great book, so much so it has made it on to the Univex Software list of Required Reading, alongside others. Not surprisingly, like the other two books, HFDP teaches you things that they just don’t teach at programming school. Few Australian software engineering students would cover design patterns in lectures. Even less would consciously employ them in some way. Yet they make for easier to understand and maintain code. The world, especially Open Source projects, would be better off if more programmers learnt these patterns and shared them with peers.

The problem of course is we do not know, what we don’t know. How are you supposed to know about design patterns if you have never heard the term before?

That’s where self study comes in to play. It doesn’t matter if you are a software developer, a business director or a support technician. You need to actively engage in self-development, getting out there seeing new things and meeting people, participating in groups of various kinds or simply keeping up to date with developments in your industry via news feeds and blog posts. If you claim you have no time then you must make time. You never know what gems you might find!

Online Gift Voucher Management Software

Last week we officially released our latest product: an online gift voucher management system. This software activates cards, lets deposits be taken, redemptions taken, and report on activity. This software is designed for enterprises with a number of different Point of Sale systems, in which integrating a gift card solution across all software systems would be difficult (if not impossible).

There is no need for extra POS or EFTPOS terminals, or bringing in any expensive 3rd party infrastructure. The software runs through a web browser and is responsive to mobile devices, so it looks great whether running on a desktop, a tablet, or a phone.

User security can limit who can perform what activity with the cards. Management can run reports on gift card activity and how cards are used across various businesses within their organisation.

As with all of our products we integrated this in to other Univex products. You can sign people up to your email list as the gift voucher is activated. Their email address is sent straight to the bulk email system to receive the next mailout.

This new software is part of our bigger move towards web-based software systems. We are building smaller apps that integrate together, while helping us develop the underlying technologies needed to build larger and more complex software. We aren’t abandoning desktop software – rather we are enhancing it with modern, browser-based extensions and modules that give a lot more flexibility to our customers.



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